Google is launching an “early experiment” feature on the Pixel 11 that allows users to delegate local business calls to Gemini, such as making a reservation, checking if a product is in stock, or rescheduling an appointment. According to Google, you don’t even need to initiate the call for Gemini to handle it for you:
Instead of dialing yourself, simply tell Gemini to call on your behalf using the Gemini app on your Pixel. Gemini will call the company, introduce himself, navigate automated phone menus, wait on hold, and handle the conversation with the person on the other end of the line. You stay in control at all times with a live transcript view and the ability to take over the conversation at any time.
Google announced a similar “Call Me” feature last year that has its AI call local businesses to ask if they have the product you’re looking for, but it didn’t have an option for users to take those phone calls. Meta is also working on a similar automated phone call feature for its Muse AI agent, although those calls could reportedly be made by a human behind the scenes. Google’s new AI calling feature will roll out starting today as a “preview” to “paid Gemini subscribers enrolled in the Phone by Google Public Beta on Pixel 11 in the US.”
